How Tantech collects, uses and protects the personal information you share with us through this website.
Last updated: 20 October 2026
This policy explains how Tangerine Technology Limited, trading as Tantech (“Tantech”, “we”, “us”), collects and uses personal information when you visit tantech.ie or contact us through it. We are committed to handling your information fairly, lawfully and securely, in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988 to 2018.
Tangerine Technology Limited is the data controller for the personal information described in this policy.
Our Talk to us form asks for your name, organisation, email address, phone number, the topic of your enquiry and, if you choose, a message.
We keep the details you give us, such as your name, contact details and the content of your message, so that we can deal with your request.
Our website host automatically records basic technical information, such as your IP address, browser type and the pages you visit, to keep the site secure and working. With your consent, we also use Google Analytics to understand how the site is used, and Google Ads to measure the results of our online advertising. See section 9.
We do not ask for, and ask you not to send us, any sensitive information (such as health data) through the website.
| Purpose | Lawful basis |
|---|---|
| Replying to your enquiry and preparing a quote or proposal | Steps taken at your request before entering a contract; our legitimate interest in responding to business enquiries |
| Recording enquiries and customer contacts in our CRM system, and following up | Our legitimate interest in running our business and following up properly |
| Sharing your business contact details with a manufacturer or distributor when needed to answer your enquiry | Steps taken at your request before entering a contract; our legitimate interest in sourcing what you asked for |
| Keeping the website secure and working, and remembering your cookie choices | Our legitimate interest in protecting our website and visitors; legal obligation (recording consent) |
| Understanding how the website is used (Google Analytics) | Your consent, which you can withdraw at any time |
| Measuring the results of our online advertising (Google Ads) | Your consent, which you can withdraw at any time |
| Meeting legal, tax and accounting obligations | Legal obligation |
We will only send you marketing emails if you have asked to receive them, or if you are an existing business customer and we are telling you about similar products and services. You can opt out at any time using the link in any email or by contacting us. We do not sell your personal information.
We share your information only with service providers who help us run our business and who act on our instructions under a contract that protects your data:
When you ask us about a product or service, we may share your business contact details with the relevant manufacturer or distributor where that is needed to answer your enquiry, for example to register a project or get you a price. We may also disclose information where the law requires it.
Some of our service providers, such as Google, HubSpot and our website host, may process data outside the European Economic Area. Where this happens, we rely on recognised safeguards, such as the EU–US Data Privacy Framework or the European Commission’s Standard Contractual Clauses.
You have the right to:
To use any of these rights, email info@tantech.ie. We will reply within one month. We may need to confirm your identity first.
If you are unhappy with how we handle your information, please tell us so that we can try to put it right. You also have the right to complain to the Data Protection Commission, 6 Pembroke Row, Dublin 2, D02 X963, Ireland, or online at forms.dataprotection.ie/contact.
We use appropriate technical and organisational measures to protect your information, including encrypted (HTTPS) connections to this website, access controls and trusted service providers. No method of sending information over the internet is completely secure, but we work to protect your data and to act quickly if anything goes wrong.
Cookies are small files stored on your device. When you first visit the site, a cookie banner asks for your choice. We use:
Google Analytics and Google Ads are loaded through Google Tag Manager, and none of them run until you consent. You can change or withdraw your choice at any time using the Manage consent button at the bottom of every page.
Some pages include content from other websites, such as a Google Map on our Contact page and videos hosted on YouTube. These services may set their own cookies and collect data under their own privacy policies when you view or play that content.
Our customer support portal and any links to other websites are run by third parties and are not covered by this policy.
Our website and services are aimed at businesses and organisations. We do not knowingly collect personal information from children.
We may update this policy from time to time. The date at the top shows when it was last changed.
For any question about this policy or your personal information, contact us at info@tantech.ie, call 01 524 2096, or write to Tantech, 24 Lower Baggot Street, Dublin 2, D02 EW26.
